OAIZ & Controla Cybersecurity

Serving thousands of SMBs while staying lean

Agnes Onne

CEO, Controla cybersecurity

Office interior at night with a team working, seen through a window

OAIZ enables us to serve thousands of SMBs while staying lean and efficient

What changed for us

As a young, ambitious cybersecurity startup, staying capital efficient is non‑negotiable. We serve thousands of SMBs, and we could not stay this lean without OAIZ: it lets us build workflows that reach a scale and speed that simply was not realistic before AI.

That unlocks a price point and partner value we could not have offered otherwise — without hiring a small army of operators.

Increased conversion by automating customer success emails

How we use OAIZ day to day

Customer success & support

  • Support drafts on inbound email, grounded in the full thread, CRM context, and live product usage from PostHog.
  • Drip campaigns from PostHog signals plus CRM and email history — no manual list‑building.

Engineering

  • Feedback posted in Slack can kick off triage in our issue tracker: dedupe against existing tickets, open a new one from our template when needed, or attach another customer to the same issue when it is the same root cause.
  • When an issue hits a specific stage, OAIZ coordinates a code‑deep‑research pass with our other tools so engineers start with context, not cold.

Founder operations

  • A Notion‑driven shareholders’ report flow: the CEO drops a rough period summary and files, OAIZ turns it into a finished investor update.

Controla is Swedish cybersecurity built for SMBs: enterprise‑grade protection made simple and affordable. Think “security on autopilot” — continuous scanning, clear priorities, and plain‑language guidance across devices, accounts, and tools, without standing up an in‑house security team.